Magniva Dispatch — FAQ
Magniva Dispatch replaces traditional call answering with a 24/7 intelligent dispatcher. It answers every call, books jobs, qualifies customers, routes emergencies, and keeps your business running even when you’re busy or off the clock.
Magniva Dispatch answers all your business calls 24/7 — booking jobs, qualifying customers, routing urgent requests, taking detailed intake notes, and sending call summaries instantly. It works for plumbing, HVAC, towing, electrical, locksmiths, and any home-service or field-service business.
Yes. Magniva uses natural-sounding voice technology that mirrors real human pace, tone, empathy, and conversational flow. For most callers, it feels like speaking to a real dispatcher — not a robot.
Absolutely. Magniva never sleeps — it handles nights, weekends, holidays, and overflow calls. Your business will never miss another customer or urgent job again.
Yes. Magniva connects with platforms like Jobber, Housecall Pro, ServiceTitan (via Zapier), Google Calendar, and GoHighLevel. Bookings, notes, and customer details sync automatically.
Magniva follows your rules. It can tag urgent jobs, send you an instant SMS alert, forward calls to on-call staff, or push high-priority tasks directly into your workflow — automatically.
Magniva Dispatch is a flat $189/month — unlimited calls, unlimited minutes, no overage fees. Optional automation add-ons start at $29/month. Free until December 31st.
You receive: • A detailed call summary • Full transcript • Customer intake notes • Booking details • Any tags or follow-up actions Everything arrives instantly in your CRM or via SMS/email.
Yes. Magniva supports multi-tech routing, geographic rules, service-area restrictions, and different availability windows for each technician or department.
Yes. Magniva can send appointment confirmations, ETA updates, follow-up reminders, and even missed-call recovery texts — all automated.
Most service businesses using Magniva experience: • 100% call coverage (no more missed calls) • 20–40% more booked jobs • Faster response times than any human dispatcher • Higher customer satisfaction due to instant handling Results start from day one — no training required.