Ship Product — We’ll Handle the Back Office
WHAT YOU CAN DELEGATE?
Demo coordination & follow-up
01
Your VA handles the scheduling, reminders, and post-call notes — sales reps stay focused on closing.
Customer inbox management
02
They respond to Tier 1 questions and escalate others efficiently to your support team.
CRM updates & pipeline hygiene
03
Keeps your sales pipeline clean and actionable with real-time contact logging
Knowledge base & doc updates
04
Updates articles and docs as your features evolve — no more outdated support links.
Sales and marketing asset maintenance
05
From decks to testimonials, they ensure your team always has the right file on hand.
Weekly metrics & progress reports
06
Compiles internal updates so your team always knows what’s working.
Our VA cut support tickets by 40%. Devs now ship without inbox noise.
New York City, NY
Demo scheduling used to be a nightmare. Now our VA handles it all — and we’re booking more calls than ever.
San Fransisco, CA
Clean CRM. Real-time reports. Organized folders. Our VA is our silent ops machine.
Ottawa, ON
A Message from the Founder
In the SaaS world, speed, precision, and efficiency are non-negotiable. Whether you’re iterating on product features, responding to market feedback, or scaling up your user base — the last thing you want is to get bogged down by operational tasks that don’t directly drive growth.
But here’s the reality most founders face:You’re answering support emails at midnight. You’re the one updating the CRM after every sales call. You’re formatting investor reports, confirming demo appointments, and trying to keep your Notion board from turning into chaos.
That’s not why you built a software company.
At Magniva, we designed our SaaS Virtual Assistant service to support product-first teams that need operational support — without hiring a full-time ops manager. Our VAs aren’t just admins; they’re trained professionals who understand the tools you use (HubSpot, Slack, Zapier, Notion, Intercom) and the urgency of a sprint-driven culture.
Whether it’s triaging support tickets, keeping your CRM pipeline clean, updating documentation, or helping your sales team stay on schedule — your VA ensures your backend runs like a real system, not a patchwork.
We’ve helped SaaS founders across North America cut down on busywork, improve team focus, and create systems that scale — all without adding payroll pressure.
Let us help you stay focused on what actually grows your ARR.We’ll take care of the noise.
Cenk Dalbudak
Founder,
Magniva Virtual Assistant Solutions
